Many low-income families in Pakistan depend on the Benazir Income Support Programme (BISP) as their main source of financial assistance. However, a growing number of beneficiaries have recently reported blocked or suspended BISP 8171 accounts, leaving them unable to receive their Rs. 13,500 quarterly installment.
If your BISP account has been blocked, don’t worry — it can be reactivated by following a few official steps. This article provides a complete, easy-to-follow guide to help you restore your payments without paying any middlemen or agents.
Why BISP Accounts Get Blocked
BISP uses a digital verification system linked with NADRA, banks, and government records. Occasionally, accounts are suspended due to mismatched data, expired documents, or incomplete surveys.
Here are the most common reasons for account blocking in 2025:
- Expired or invalid CNIC
- Biometric verification failure at ATMs or camps
- Unpaid microfinance loans linked to the CNIC
- Incorrect or incomplete family data in NADRA records
- Dynamic survey updates requiring re-verification
- Suspected duplicate or fraudulent entries
Quick Summary – BISP 8171 Account Reactivation (October 2025)
| Category | Details |
|---|---|
| Program Name | Benazir Income Support Programme (BISP) |
| Reason for Block | CNIC, loan default, biometric mismatch, or verification issues |
| First Step | Visit your nearest BISP Tehsil Office |
| Documents Required | Original CNIC, Family Registration Certificate (FRC), utility bill |
| Complaint Method | Fill out a form at the office or call the BISP Helpline (0800-26477) |
| Reactivation Time | 3–7 working days (depending on case type) |
| Web Portal | 8171.bisp.gov.pk |
Step-by-Step Guide to Reactivate Your Blocked BISP Account
Step 1: Visit the Nearest BISP Tehsil Office
Every district has a BISP Tehsil Office. Take your original CNIC and visit during office hours. Ask the helpdesk to check your account status in the system. You’ll be told the exact reason your account is blocked (e.g., expired CNIC, survey issue, or pending verification).
Step 2: Fill Out the Complaint Form
At the office, request a BISP Complaint Form. Fill it carefully with:
- Your CNIC number
- Mobile number (registered in your name)
- Address
- Description of the issue
Once submitted, you’ll receive a tracking number that lets you check your complaint status later.
Step 3: Submit the Required Documents
Attach these documents to your complaint form:
- Original CNIC + photocopy
- Family Registration Certificate (FRC) from NADRA
- Recent utility bill (electricity, gas, or water)
- Loan clearance receipt (if applicable)
If your CNIC or fingerprints need updating, visit the NADRA office first, update your record, and bring the slip back to the BISP center.
Step 4: NADRA Verification (If Needed)
If the problem relates to mismatched or outdated NADRA records, complete these steps:
- Visit your nearest NADRA office.
- Update your CNIC or biometric data.
- Request a verification slip confirming the update.
- Submit the slip at your BISP office to finalize reactivation.
Step 5: Track Your Complaint Status
Use your tracking number to check progress through:
- BISP Helpline: Call 0800-26477
- 8171 Web Portal: https://8171.bisp.gov.pk
- SMS: Send your CNIC to 8171
The reactivation process usually takes 3 to 7 working days. You’ll be notified by SMS once your account is active again.
