The Benazir Income Support Programme (BISP) is Pakistan’s largest social protection initiative, providing financial assistance to millions of deserving households. For poor families, this monthly support is often the difference between hunger and survival, helping cover food, school fees, medical bills, and basic household needs. While the government has introduced modern disbursement methods such as ATMs, banks, and retail outlets, the BISP Tehsil Offices continue to play a critical role. They are the first stop for beneficiaries who need guidance, help with registration, complaint redressal, or payment issues. This guide explains the functions of tehsil offices, their importance in payment distribution, and how beneficiaries can make the most of them. A tehsil office is a local branch of BISP established at the sub-district (tehsil) level. These offices bring BISP services closer to people, especially those living in rural or underdeveloped areas. With more than 385 tehsil offices across Pakistan, they act as a bridge between the government and beneficiaries. Families no longer need to travel long distances to provincial or federal offices to resolve simple issues. At a tehsil office, beneficiaries can: Register for the programme. Update household information in the National Socio-Economic Registry (NSER). Seek help regarding payment release and collection. File complaints about deductions, fraud, or delays. Get special support for widows, elderly people, or differently-abled citizens. Core Functions of BISP Tehsil Offices Tehsil offices are not just payment centers—they are service and support hubs. Their key roles include: Registration & Verification – Families can apply and verify eligibility using CNICs and NSER data. Payment Support – Offices guide beneficiaries about banks, ATMs, or retail outlets where stipends can be collected. Complaint Handling – Issues like fraud, deduction of amounts, or delayed payments can be reported here. Awareness Campaigns – Educating citizens about biometric verification, new rules, and payment methods. Special Assistance – Helping widows, senior citizens, and people with disabilities who face difficulties at outlets. BISP’s success depends on smooth, transparent cash transfers. Tehsil offices ensure this by: Guiding Beneficiaries Confusion about payment locations is common. Tehsil staff provide clarity so people don’t waste time or money traveling to the wrong outlets. Coordinating with Banks & Retailers Since stipends are disbursed through partner banks and shops, tehsil offices verify their activity, resolve blockages, and redirect beneficiaries if needed. Preventing Fraud & Illegal Deductions In the past, agents deducted Rs. 100–500 illegally from payments. Tehsil offices now record these complaints, forward them for action, and conduct surprise checks to protect beneficiaries. Managing Transfers Across Districts When families move to another city, tehsil offices handle the transfer request, update records, and ensure payments are not delayed. Documents Required at Tehsil Offices Always carry these documents when visiting: Original CNIC of the registered woman. 8171 SMS confirming payment release. Old payment receipts or slips (if available). Complaint details (retailer name, deducted amount, etc.). Household details for NSER updates.